After the flood – act quickly and correctly!
We support you in this extraordinary situation.
The incessant rain in Austria, Poland, the Czech Republic, Slovakia and Romania has had devastating consequences: Several European countries are struggling with flooding. The masses of water have damaged inhabited and farmed areas as well as company buildings. The areas along the Neisse, Elbe and Oder rivers in Germany are also at risk. Water levels are expected to continue to rise.
Helpful tips on immediate measures
Dealing with flood damage in property insurance
- Try to minimize the damage by taking appropriate measures.
- To do this, initiate appropriate emergency measures.
- Report the damage to the Ecclesia Group as soon as possible and coordinate the further procedure with us.
If possible, estimate the amount of damage.
What should you do after the damage has occurred?
- If possible, switch off electrical devices or electronic systems, unless this has significant consequences.
- Take photos or videos of the damaged buildings and objects to preserve evidence. Document the water levels.
- Keep damaged items.
- Remove water and mud from the building as soon as possible.
- Remove absorbent materials from the building.
- Ventilate, clean and dry the rooms. However, try to keep mud moist.
- If possible, secure the building to prevent unauthorized entry.
How can we help you?
- We check whether the damage is covered by insurance or not.
- We support you in choosing professional drying and restoration companies as well as experts.
- We take over the damage report to your insurer.
- We accompany and support you with the damage; if necessary, also on site with our claims field service.
Please pay attention to your own safety first in all measures.
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